Last updated: [25.03.2025]

1. Introduction

Welcome to [wuwu.uk]. By using our website and placing an order, you agree to comply with the following Terms and Conditions. Please read them carefully before making a purchase.

2. Use of Website

  • You must be at least 18 years old to place an order.
  • You agree to use this site lawfully and not engage in fraudulent activities.

3. Products & Orders

  • All product descriptions and prices are subject to change without notice.
  • Placing an order does not guarantee availability; we reserve the right to cancel or modify an order if necessary.
  • We aim to ensure accurate pricing, but errors may occur. In such cases, we will contact you before proceeding with your order.

4. Payments & Pricing

  • Payments are processed securely (we do not store credit card details).
  • All prices include/exclude VAT (depending on your location).
  • If using “Request an Order” (or similar), submitting an order does not constitute a binding purchase agreement.

5. Shipping & Delivery

  • Estimated delivery times are provided but may vary.
  • Customers are responsible for providing accurate shipping details.

6. Returns & Refunds

  • Returns are accepted within [14] days of delivery, provided the product is unused and in original packaging.
  • Refunds are processed within [14] days after receiving the returned item.
  • Custom or perishable items are non-refundable.

7. Limitation of Liability

  • We are not responsible for indirect damages, such as loss of profit or data.
  • Our total liability for any claim will not exceed the amount paid for the product.

8. Privacy & Data Protection

  • We collect and use personal data in accordance with our [Privacy Policy].
  • We use cookies, Google Tag Manager, and analytics tools for a better user experience.

9. Changes to These Terms

We may update these Terms at any time. Continued use of the site after updates means acceptance of the new terms.

10. Contact Information

For any questions, contact us at [info@wuwu.uk].